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Step 2 of 5 -

Important Note to all Claimants

This web page will assist you to enter information required to lodge a Tourist Refund Scheme (TRS) claim.

When you have finished entering your information it will be stored in a QR code. This QR code is your TRS Claim Code, and it must be presented at the TRS facility at the airport on the day you depart from Australia.

Submitting a TRS Claim Code should allow your claim to be processed faster, as you will be able to use a dedicated queue to lodge your TRS claim.

Your Privacy

The Department of Immigration and Border Protection collects and deals with personal information in accordance with its Privacy Policy.

Your use of this TRS Application is regulated by its Terms and Conditions, including the application's Privacy Statement.


If the goods that are subject to this claim are brought back into Australia and they exceed your maximum passenger concession they must be declared on your incoming passenger card.
Please note invoices being lodged for a Tourist Refund must be dated no more than 60 days prior to date of departure.
Please note that Tourist Refund claims must be lodged before departure.

Tax Invoice Requirements

A valid tax invoice includes:

  • the words 'tax invoice'
  • the Australian Business Number (ABN) of the retailer
  • the name of the retailer
  • the purchase price of the goods, including the GST paid
  • a description of the goods
  • the date the purchase was made.

Tax invoices for $1,000 or more must also show the name and address of the purchaser.

Edit icon = Edit   Delete icon = Remove

Tax Invoices:

  • ABN:

    • edit icon  delete icon


      Invoices must be dated within 60 days of your Departure Date
      Invoices cannot be dated in the future

      Invoice Total
      Estimated Invoice Refund

    Total for : $

    Estimated Refund for ABN: $

    The invoices for ABN are not eligible for a refund because they total less than $300.

$
$

Each ABN on the claim must have invoices totalling a minimum of $300. The highlighted ABNs do not qualify.

Up to 10 invoices may be added.

* How do you want your refund to be paid, if approved?

The following credit cards are accepted:

  • American Express logo
  • Diners Club logo
  • JCB logo
  • MasterCard logo
  • Union Pay logo
  • VISA logo

Please note Union Pay debit cards are not accepted.

This application does not collect credit card details. Please present your credit card to the TRS facility at your port of departure when submitting your claim.

Cheques may take 2 months to arrive, from date of departure.

Please note: this claim contains invoices that do not meet eligibility requirements.

Travel Details:

Invoices:

  • ABN:


    • Invoice Total

    $

    $

Total All Invoices: $

Estimated GST/WET Refund in Australian Dollars being claimed against all invoices (if approved): $

Payment Details:

Please present your credit card to the TRS facility at your port of departure when submitting your claim.




Declaration:

I claim the Goods and Services Tax (and Wine Equalisation Tax if applicable) under the Tourist Refund Scheme (TRS) for the goods described in this TRS claim.

I confirm that:

  • These goods were purchased by me, and paid in full for the amounts indicated in this TRS claim and the associated invoices;
  • I am departing Australia with the goods within 60 days of the date I purchased the goods;
  • The goods in this TRS claim will be in my possession and exported by me on the specified date of departure from Australia.

I understand that if I return to Australia with the goods, I may be required to pay applicable duties including GST and WET.


You have finished supplying the information needed to process your TRS claim and it is now saved in the following claim code.

Please print or save this claim code.

You may save the claim code by right-clicking it and selecting your browser's Save Image/Picture... option.

To submit your TRS claim, you must present this claim code and any additional claim codes you have created at the TRS facility at your port of departure.

Ensure you have the following items ready to be inspected:

  • The goods you are claiming a refund against;
  • Your Tax Invoice(s);
  • Your passport; and
  • Your boarding pass.

If you cannot present your claim code, your claim will be processed in the manual TRS claim queue.

If when requested you cannot present some or any of the items listed above to an officer at a TRS facility prior to departing the country, some or all of your claim may be rejected.

Please note: this claim contains invoices that do not meet eligibility requirements.

To submit your Tourist Refund Scheme (TRS) claim, you must present this claim code at the TRS facility at your port of departure.

Ensure you have the following items ready to be inspected:

  • The goods you are claiming a refund against;
  • Your Tax Invoice(s);
  • Your passport; and
  • Your boarding pass.

If, when requested, you cannot present some or any of the items listed above prior to departing the country, some or all of your claim may be rejected.

Passport Number:

Passport Issuing Country:

Departure Date:

Tax Invoice Summary

ABN Inv. Date Invoice Number Inv. Total
Tax Invoices. Total:

Tax Invoices. Total:

Estimated Refund (subject to approval)

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Terms and Conditions

Privacy Statement

The Department of Immigration and Border Protection (DIBP) is collecting and using your personal information for the purpose of assessing and refunding the Goods and Services (GST) and Wine Equalisation Tax (WET) in accordance with section 168 of the A New Tax System (Goods and Services Tax) Act 1999 (Cth). DIBP may disclose this information to the Australian Taxation Office and any retailers from whom you have attached invoices for the purposes of assessing and determining your eligibility for a GST/WET refund. If a tax refund is due to be paid to you, your personal information will be disclosed to a contracted commercial agency to facilitate the processing of that refund.

Failure to complete this application or provide this information may result in DIBP being unable to process your tax refund using this application.

Personal information will be collected, used, stored and disclosed by DIBP in accordance with the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988 (Cth).

Further information regarding how DIBP handles personal information can be found in DIBP's privacy policy or by contacting DIBP's Privacy Contact Officer on 1300 363 263.

Warning: The TRS claim code generated by this app is not encrypted and can be read by any device capable of reading a QR code. You bear sole responsibility for the security of the code and its data.

Conditions on the use of this application, the eligibility rules for making a TRS claim, and the process for making a claim are detailed on the TRS information page.

Legal Statement

Making a false or misleading statement to an officer, including by presenting false documents, may result in the application of penalties.

Any goods subject to this TRS claim will form part of your general duty-free passenger concession if they return to Australia with you. If the total value of goods in your general passenger concession exceeds the permitted concessional amount, you will be required to repay the GST/WET refunded under the TRS plus any additional customs duties and taxes payable on the ENTIRE VALUE of ALL the general goods you are importing, not just the value of goods in excess of the concession limit.

Failure to declare imported goods in excess of your passenger concession may also result in the application of penalties (see "Returning with the goods").

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Invoice Details

X

What Can I Claim?

You can claim on most goods provided you can present a valid tax invoice.

You cannot claim against:

  • GST-free goods
  • Services, such as car hire and accomodation
  • Beer, spirits, tobacco and tobacco products
  • Goods consumed in Australia
  • Dangerous goods (goods you can’t take out with you on the aircraft)
  • Goods which are not accompanying you on departure including goods you have freighted or posted out of Australia.

For more information refer to the TRS Information page.

Invoices must be dated within 60 days of your Departure Date.
Invoices cannot be dated in the future.

Invoice Items:

* Goods Type* Amount Paid for Claimable
 Goods, including GST/WET $
  delete icon

* Please describe OTHER goods below.
Your claim will be rejected if these goods do not meet the TRS requirements.

Amount Paid for Claimable Goods, including GST/WET